Digital Transformation Services Tailored for your Business
We’re obsessed with how work gets done in organizations going through digital transformation
OUR SERVICES
Achieve a successful and lasting Digital Transformation by working with our team of experts to revitalize your efforts. Whether you’ve landed at our doorstep because the process has stalled, or your culture is resistant to change, or you can’t quite pinpoint the reason you’re not seeing the results you anticipated, we’re here to help.
We’re digital transformation experts who specialize in addressing the less obvious, more nuanced changes that must happen within an organization to enable and sustain new digital experiences. See how our team of consultants and coaches can work with you to help you move from a project-based mindset to a product-led organization, build empowered teams, and foster a culture of innovation that can adapt in the face of change.
OPERATING MODEL DESIGN
You know you can’t put new technologies on top of old organizational structures and processes, and expect them to perform. At Tuckpoint, we’re obsessed with reimagining how work is organized, owned, delivered, and managed inside an organization with a focus on operating model design. We take extra care to nurture teams that operate in the space where business and technology meet. Establishing this cohesion is the secret sauce for creating new ways of working that ultimately deliver value to the customer and the company, and allow you to shift your budgeting and funding structures, modernize your underlying tech architecture, improve team structures, and optimize customer service channels.
TRANSFORMATION LEADERSHIP
When it comes to Digital Transformation, leadership plays a critical role. When transformation isn’t going as planned, you need someone in your corner who can support your role in the endeavor. Operating as guides, we specialize in Transformation Leadership, partnering with leaders to cultivate key competencies, and assess the strategy, organizational structure, and change agility necessary for a successful transformation. We’ll serve as a coach who can validate concerns and ideas, respectfully challenge them when necessary, and know when to step aside so you can take ownership of the initiative. Our goal is to help you achieve lasting success for the organization and feel more confident knowing that your efforts won’t be short lived. Because your wins are our wins.
Product based operating model
You need your teams to think, act, and deliver customer value at speed. But fostering a culture of innovation — where risk tolerance is clearly defined, and safety to experiment is fostered — only comes about when consistent principles and practices are adopted across the enterprise. To cultivate this, Tuckpoint designs, implements, and trains teams to embrace new practices and frameworks that make up a modern product based operating model. We help define roles, team structures, and career and learning paths to ensure people have the skills and support they need to succeed. When we’re through, you’ll be able to retain and attract top talent, align everyone to the same goal, and empower teams to make the right decisions to bring the transformation to life.
WE WORK WITH:
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You actively keep your eyes fixed on the future, looking to the horizon. You understand the larger abstract picture, and you need support turning an ambiguous idea into a clear plan that will get the organization to where it needs to be. We’ll help you wrap your arms around this big idea to sculpt it into something that everyone can see and appreciate. We won’t take the reins from you — we’ll help you understand and use them effectively.
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We bring structure and expertise to areas your organization is struggling to transform. We know exactly what needs to be tackled to help you reach your goals, and can break it down into meaningful and manageable work. Nothing shocks us. We’ve seen and done it all before, and we’re truly excited to be on the journey with you.
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You understand that people and processes at every level within the organization will need to adapt to accommodate new operating models, new roles, new team structures, and more. This is no simple task. We’ll support your vision and foster a culture that embraces the concept of change, reaching people at all levels and helping to build conviction for the future state of the organization. We’ll get everyone excited about the new ideas and convert from change fatigue to change agility.
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You want to make sure your organization can foster sustainable innovation at scale in order to compete with industry upstarts and disruptors. But innovation doesn’t happen merely because a “lab” is established. We help shift mindsets, appropriately staff teams, and maintain a pulse on the environment to revitalize the team’s enthusiasm for the work, get them to recommit to the road ahead, and set the foundation for sustained innovation.
