In this reflection piece, Tuckpoint founder Jen Swanson shares her insights on the Product Operating Model trends of 2024 that surprised her most, the challenges that created stagnancy in the industry, and the wins that make her hopeful for the year ahead.

Learn about the four stages of Digital Transformation and identify the common transitions that stump teams and block momentum on the road to building a mature product-led operating model.

An important characteristic of high-performing product organizations is the company-wide ability to focus on outcomes over outputs. This article will help you understand the importance of focusing on outcomes over outputs, with some initial steps and “watch outs” to follow as you cultivate this mindset across your transforming organization.

When you’re transforming to a product-led organization, change management is futile without the necessary change leadership approach to drive the process. This article details the difference between change leadership and change management, along with the necessary mindset shifts every leader needs to make in order to support a successful transformation toward product-led ways of working.

In this article, you’ll learn about the benefits of decentralized decision making for product-led organizations, and how to activate empowered execution to establish a company culture of agility and ownership.

In this article, you’ll learn why transforming your financial model is necessary to become a high-functioning product-led organization, as well as the mindset shifts required to unlock increased efficiency, flexibility, and long-term value creation.

A company's product development and delivery processes are only as good as the data that drives the decision-making behind it. But whose job should it be to wrangle all of the data – the individual Product Manager, or the Product Operations team? The answer helps teams do their jobs better, delivering products with the most value to the consumer and in the highest support of the organization’s goals.

Organizations with healthy, mature, and thriving product management practices have many common characteristics that you can learn to cultivate within your organization. This article explores the traits of high-performing product organizations so that you can better assess where your organization currently stands and opportunities for closing the gap between where you are and where you want to be.

This article sheds light on the concept of governance in Digital Transformation and Operating Model Transformation, why it’s so important to get it right, and the small shifts you can start making today to improve your processes and see better results.

Here are some of the things Tuckpoint founder Jen Swanson is thinking about as we move into what we’re beginning to think of as the second wave of Digital Transformation, which focuses on operating models rather than on the technology we’re implementing.

It’s critical to hire talent with transformational leadership characteristics. But how do you ensure your candidates embody the qualities that actually push transformation forward? And what kinds of questions reveal the skills that aren’t easily bulleted on a resume? Here we explore five transformational leadership characteristics to look for in your next hire, why they’re so critical to success, and how to uncover those qualities during the interview process.

In the final installment of this series on talent management for digital transformation, we’ll explore the root cause of change resistance, why organizations must address it, and three key elements of successful change-agility frameworks.

Feeling a little stuck, uninspired, or perplexed over your digital transformation efforts? Sometimes one light-bulb moment is enough to reignite the process, which is why we’ve compiled this list of our favorite digital-transformation resources for leaders.

In part II of this series on talent management, I’ll break down the reasons why digitally-transforming companies should proactively invest in their existing talent pool and share best practices for nailing that endeavor.

The terms Digital Transformation, Business Model Transformation, and Operating Model Transformation are often used interchangeably, but in reality they each represent distinct yet interconnected concepts that are pivotal drivers of change in growing organizations. Here, I define each term and reveal why it's rare – even impossible – to take on any one of these without the others.

In this foundational post, we delve into the essence of operating model design, its key components, and why operating model framework holds a paramount role in shaping the success and longevity of modern enterprises.